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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Adams

Robert Adams

October 14, 2025

5  out of  5
rating by Robert Adams
"Always a pleasure to call them and get prompt service to anything I need. Very helpful and very good rates."
We responded:
"Thanks for the review, Robert! Please let us know if you need anything."
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Michele Mallard

September 29, 2025

5  out of  5
rating by Michele Mallard
"Had a phone call with Eddie Collins. He kindly went through both home and auto insurance. Made some good adjustments. Saved some money. Which is quite the feat with insurance today!"
We responded:
"Hey Michele! I really enjoyed speaking with you. Please let us know if you need anything."
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Lakisha Mclaughlin

September 25, 2025

5  out of  5
rating by Lakisha Mclaughlin
"Eddie Collins State Farm has been awesome with car insurance experience, great customer service"
We responded:
"Thanks Lakisha! Let us know if you need anything."
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Okin Abidemi

September 25, 2025

5  out of  5
rating by Okin Abidemi
"Great customer. Got my auto insurance set up fast."
We responded:
"Thanks Okin! Glad to have you on board. Let us know if you need anything."
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Tracy Ingold

August 7, 2025

5  out of  5
rating by Tracy Ingold
"Eddie Collins is the best! He takes the time to explain and help people to untangle insurance policies. I always feel I’m talking to a friend not an agent. Rare to find this kind of service. Thank you"
We responded:
"Hey Tracy! Thank you so much for the kind words. We try to do the right thing for folks every day. Please let us know if you need anything!"
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BillandLib Seabrook

February 16, 2024

5  out of  5
rating by BillandLib Seabrook
"We have needed help twice this past week with our policy. In both cases, the ladies we talked to in the office were both courteous and highly knowledgeable. This affirms our confidence in choosing State Farm and in the Eddie Collins agency."
We responded:
"Thanks so much for the kind words! Please let us know if you need anything else from my office or from State Farm."
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Katrina VanSycle

December 11, 2023

5  out of  5
rating by Katrina VanSycle
"I was so pleased with the service I received from Milana at this location. I’ve been with StateFarm for years she was so pleasant to speak with and handled all my business needs."
We responded:
"Hey Katrina! Thanks for doing business with State Farm. Please let us know if you need anything else."
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Kalin Walker

November 21, 2023

5  out of  5
rating by Kalin Walker
"Milana gave me all the information I needed and went above and beyond to help educate me showing dedication and commitment to me made my experience better. She has great customer service skills and I highly appreciate that it’s refreshing and reassuring that people can still provide amazing customer service. Keep it up!"
We responded:
"Thanks Kalin! Please let us know if you need anything else."
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RáQuon Haynes

November 21, 2023

5  out of  5
rating by RáQuon Haynes
"I got help from Milana, who was patient, kind & was very willing to help me with my needs. Having someone who exemplifies excellent customer service is very important to a business, which is why I absolutely be returning here when I need assistance. Thank you!"
We responded:
"Thanks for the kind words! I will pass them along to Milana"
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Mary Sunshine

November 13, 2023

5  out of  5
rating by Mary Sunshine
"Called this office by mistake and the young lady that I was connected to was the most pleasant and courteous person I have spoken to in a very long time. A great reminder of what true customer service is all about. Milana thank you for being so helpful."
We responded:
"Thanks for the kind review! Feel free to call us anytime!"
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A McGhie

November 9, 2023

5  out of  5
rating by A McGhie
"I called to ask a question and received excellent customer support and care. The customer service is second to none. Milana took the time to explain and answer questions about my bill. I was very impressed with her professionalism, helpfulness, and kindness."
We responded:
"Thanks so much! Please let us know if you need anything else"
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Perla Perez

October 30, 2023

5  out of  5
rating by Perla Perez
"Had an amazing experience with this location! Everyone is so welcoming and open to answer any question you have in a friendly but professional manner. Amazing staff!❤️"
We responded:
"Thanks Perla! I agree, they are amazing. Please let us know if you need anything."
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Carolina Maturino

October 27, 2023

5  out of  5
rating by Carolina Maturino
"Jasmine was phenomenal in answering all my questions and working diligently to provide me with the best rate. 10/10 would recommend."
We responded:
"Thanks Carolina! I will let Jasmine know. Have a great weekend and let us know if you need anything."
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Makayla Boswell

October 27, 2023

5  out of  5
rating by Makayla Boswell
"Great customer service! Milana was very sweet and patient with me! I really felt cared for, it leaves such an impact working with agencies that care for their customers, so thank you!! ⭐️"
We responded:
"I will certainly let Milana know about your compliment to her. Please let us know if you need anything."
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Julieta Rosales

October 27, 2023

5  out of  5
rating by Julieta Rosales
"Had an awesome experience! Jasmine is very helpful and professional. She was able to answer all my questions and take the time to explain everything. I definitely recommend having her as your agent !"
We responded:
"That's great to hear. Thank you so much for the review!"
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Jay Loch

October 27, 2023

5  out of  5
rating by Jay Loch
"Needed a few questions answered about my policy and Millana, forgive my spelling, was extremely patient with me while got to the bottom of things. Kindhearted and helpful customer service truly goes a long way"
We responded:
"Hey Jay! Thanks for the kind words. Please let me know if you need anything."
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Katie

October 27, 2023

5  out of  5
rating by Katie
"Milana is very helpful! I love her professionalism and courtesy!"
We responded:
"Thanks for the review! Milana is a great addition to our team."
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Carla Garcia

October 27, 2023

5  out of  5
rating by Carla Garcia
"Jasmine is the best she made the process super quick and easy! Definitely saved me from a headache"
We responded:
"Hey Carla! Thanks so much. Please let us know if we can help in any way."
Profile photo of Shakayla Alston

Shakayla Alston

October 27, 2023

5  out of  5
rating by Shakayla Alston
"Surprisingly had a great experience getting renters insurance. This is my first time trying to be an adult and get everything I need to move into my apartment. Sennovia answered all of my… kind of dumb questions with no problem! She has a lot of patience which is rare to find these days."
We responded:
"I will let Sennovia about your review. Thank you so much! Please let us know if you need anything."
Profile photo of Amelia Hernandez Garcia

Amelia Hernandez Garcia

October 27, 2023

5  out of  5
rating by Amelia Hernandez Garcia
"Had an issue with my policy and my agent Jasmine stayed on the phone with me for an hour to ensure everything was in order! Love her! Amazing customer service and 10/10 would recommend!!!!"
We responded:
"Thanks Amelia! Let us know how we can help."
Profile photo of Myah Curry

Myah Curry

October 27, 2023

5  out of  5
rating by Myah Curry
"Really easy process and sennovia was very helpful when asking about auto insurance. Thanks a lot!"
We responded:
"We try to make the process as painless as possible. Have a great weekend!"
Profile photo of Elizamar Patricio

Elizamar Patricio

October 27, 2023

5  out of  5
rating by Elizamar Patricio
"Spoke with an agent named Jasmine she was very friendly and professional. Highly recommend this office."
We responded:
"Thanks for the recommendation Elizamar! I will let Jasmine know."
Profile photo of Israel Suarez

Israel Suarez

October 27, 2023

5  out of  5
rating by Israel Suarez
"Spoke with Ms. Uresti on the phone, trying to get a better deal on my auto insurance. Unfortunately, it didn’t work out, but I was impressed with their knowledge, professionalism, and dedication to customer service."
We responded:
"Thanks Israel! We will follow up next time. Hopefully it will work out then. I will let Jasmine know."
Profile photo of Jennifer Garcia

Jennifer Garcia

October 27, 2023

5  out of  5
rating by Jennifer Garcia
"Jasmine was a pleasure to speak to while getting auto insurance!! Would recommend 110%!!"
We responded:
"Thanks so much! I will let her know. Let us know if you need help."
Profile photo of Bareach Bareach

Bareach Bareach

July 28, 2023

1  out of  5
rating by Bareach Bareach
"Pleas avoid this place that second time I bought policy and I paid after one month they calling you and trap you for extra money that not first time second time time they asked extra money after I paid scam scam scam"
We responded:
"I have searched our records and cannot find your name as one of our customers. If you are a customer and have an issue with your account, I am happy to review it with you at any point. I can assure you that we are a highly regulated office and would never do anything unethical or illegal as you suggest. Please let me know if I can be of further help."